Privacy Policy

Who we are

What information we collect

We may collect and store the following information:

• Name and contact details, including email address and phone number
• Billing and delivery addresses
• Order and transaction details related to product purchases
• Information submitted via contact, enquiry, or quote forms
• Website usage data such as pages visited and time spent on the site

How we use your information

We use your information to:

• Respond to enquiries and requests
• Process and fulfil product orders
• Arrange delivery and manage returns
• Provide customer support
• Communicate with you about your order or enquiry
• Improve our website, products, and services
• Maintain internal records

We do not sell, rent, or trade your personal data with third parties for marketing purposes.

Payment processing

Payments made through this website are processed securely by third-party payment providers. We do not store or have access to your full payment card details.

Cookies

This website may use cookies to enhance your browsing experience and help us understand how the site is used. Cookies do not give us access to your computer or any personal information beyond what you choose to share.

You can choose to accept or decline cookies via your browser settings.

How we store and protect your data

We take appropriate technical and organisational measures to protect your personal data and keep it secure. Information is retained only for as long as necessary for the purpose it was collected.

Your rights

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time

To exercise these rights, please contact us using the details on this page.

Third-party links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

Contact us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us:

South West Renewables (Devon) Ltd
southwestrenewables@hotmail.com
01297 740002